Policy summary

Computer Certificate of Insurance Lloyds of London

This policy summary does not contain full details and conditions of your insurance - these are located in your policy wording.

Type of Insurance and Cover

Theft & Accidental Damage insurance for new and used computers and ancillary equipment at the location shown in the schedule and portable equipment worldwide. Cover is provided against repair or replacement costs incurred as a result of sudden and unforeseen material damage.

There is an option to include Increased Cost of Working and/or Reinstatement of Electronic Data. Your schedule will indicate if you have selected these additional covers.

Features and Benefits Keyfacts

You are insured up to the amount shown in the certificate of insurance in respect of any one loss or series of losses arising out of any one occurrence. Payment of any claim may at the underwriters option reduce the sum insured.

Where any item of property is shown in the schedule as "portable" the material damage cover provided in respect of that property shall operate at any location in the world, including whilst in transit between locations.

Items temporarily removed are covered for material damage between specified locations and whist in transit between the two.

We will repair, reinstate or replace, or pay in money for any lost or damaged property.

Significant or unusual Exclusions or Limitations:

See the Conditions and Exclusions sections of your policy wording for full details.

We will pay the cost of repair or replacement of the lost or damaged part to return the property to a condition equal to its condition when new. Where replacement parts are not available we shall pay the cost of equivalent repair to similar property of current manufacture. If it is lost or damaged beyond economical repair we will replace it with property of equivalent specification or if that is not available to the nearest higher specification. Where property is not of current manufacturer, or parts are not available, we will pay the cost of any equivalent repair to similar property. You must ensure that the property is operated and serviced in accordance with the manufacturers recommendations.

Portable equipment:

• Is limited to a maximum liability of £25,000 in respect of any one accident or series of accidents arising out of any one occurrence. See the Definitions section of your policy wording for full details.

The doors of any conveying vehicle must be securely locked and all openings fully closed and fastened. Any property shall be in a locked boot whenever the vehicle is unattended.

• The insured property shall be kept in securely locked or attended building overnight and at all times when not in transit
• Where carried by hand or taken on public transport the insured property shall remain within the immediate possession of the person authorised to take the property away from the location.

Temporary Removal is limited to:

• £5,000 in respect of each occurrence of theft
• £25,000 in respect of all other claims.

See the Definitions section of your policy wordings for full details.

Increased Cost of Working is limited to sum insured in schedule any one occurrence.

Reinstatement of Data is limited to the sum insured set out in the schedule.

No liability exists for:

Wear and tear, gradually developing defects and scratching or chipping Theft or attempted theft unless accompanied by forcible and violent entry. Data carrying materials; computer programs or data information. The excess amount in respect of each and every occurrence, as stated on the certificate of insurance.

Security and other protections specified in the proposal form or endorsed on the certificate of insurance must be put into full and effective operation whenever reasonably necessary.

Duration

The policy duration is variable; your policy schedule will show the length of cover you have chosen. This policy may exceed one year in duration, you may need to review and update this cover periodically to ensure it remains adequate.
Cancellation period

You are free to cancel this policy at anytime.

Claim Notification

To make a claim contact 023 8044 4345.

Making Yourself Heard

Any complaint you may have should in the first instance be addressed to the claims office or helpline as applicable. If you are not satisfied with the way in which your complaint has been dealt with, you should write to the Complaints Department Lloyds of London.

If the complaint is still not resolved, you can approach The Financial Ombudsman Service. Referral to the Financial Ombudsman will not affect your right to take legal action.

Full details of addresses and contact numbers can be found within the Policy Wording.

Financial Services Compensation Scheme (FSCS)

Lloyds of London is covered by the FSCS, which is triggered when an authorised firm goes out of business. In this unlikely event you may be entitled to compensation from the scheme. Compensation under the scheme for:

Compulsory insurance is covered in full.

Non-compulsory insurance is protected in full for the first £2,000 and 90% of any amount above this threshold.

Full details are available at www.FSCS.org.uk